Refund and Returns Policy

This Refund Policy outlines the terms and conditions for refunds and returns for products purchased from Correction Life (“we,” “us,” or “our”) through the Correction Life website located at https://www.correction.life/ (the “Site”). By making a purchase on our Site, you agree to the terms and conditions of this Refund Policy.

1. Eligibility for Refunds

1.1. Products Eligible for Refunds

We offer refunds for products that meet the following criteria:

• The product is eligible for a refund according to the specific refund eligibility stated on the product page.
• The product is returned within the specified time frame mentioned in the refund eligibility details.

1.2. Products Not Eligible for Refunds

Certain products are not eligible for refunds, including but not limited to:

• Digital products, including downloadable content, software, and e-books.
• Gift cards or vouchers.
• Custom-made or personalized items.

2. Return Process

2.1. Initiating a Return

To initiate a return and request a refund, please follow the steps below:

• Contact our customer support team within the specified time frame mentioned in the refund eligibility details.
• Provide your order number and details of the product you wish to return.
• Our customer support team will provide you with instructions on how to proceed with the return.

2.2. Return Shipping

You are responsible for the cost of return shipping unless otherwise stated in the refund eligibility details. We recommend using a trackable shipping method to ensure that the returned product reaches us safely.

3. Refund Process

3.1. Refund Eligibility Verification

Once we receive the returned product, we will inspect it to ensure it meets the refund eligibility criteria. If the product is deemed eligible for a refund, we will proceed with the refund process.

3.2. Refund Methods

Refunds will be issued using the original payment method used for the purchase, unless otherwise specified by you or if it is not feasible due to technical limitations. Refunds may be provided in the form of store credit or a direct refund to your payment account.

3.3. Refund Timeframe

The time it takes for you to receive the refund may vary depending on the payment method and your financial institution. Please allow a reasonable processing time for the refund to be credited to your account.

4. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer support team immediately. We will provide instructions on how to return the product, and upon verification of the damage or defect, we will offer a refund or replacement, depending on product availability and your preference.

5. Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Site. It is your responsibility to review the Refund Policy periodically for any updates.

6. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact our customer support team through the contact information provided on the Site.

Please note that this Refund Policy does not affect your statutory rights under applicable consumer protection laws.